Privacy Policy

We respect your privacy. We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1) What we collect

• Contact data: name, email, messages (when you use the contact form or email us).

• Newsletter data: name, email, preferences, open/click stats.

• Technical data: IP address, device/browser info, pages viewed, timestamps, cookies.

• Purchase data (if applicable): order details, delivery email/address, transaction metadata (payments are processed by third-party gateways; we do not store full card details).

2) Why we collect it

• To reply to enquiries.

• To send newsletters you opt in to.

• To run the site, prevent abuse, and improve content (analytics).

• To process orders and provide customer support.

• To comply with law.

3) Lawful basis

• Your consent (e.g., newsletter sign-up).

• Performance of a contract (e.g., orders).

• Legitimate interests (site security, analytics, service improvement).

• Legal obligations.

4) Cookies & analytics

We use cookies and similar tech to keep the site working and to measure usage. You can block cookies in your browser, but parts of the site may not work as intended.

5) Direct marketing

We send emails only if you have subscribed or if communication is needed to provide a service you requested. You can unsubscribe at any time via the email footer or by contacting us.

6) Disclosure to third parties

We may share personal information with:

• Hosting providers and email/newsletter platforms.

• Payment processors and fulfilment tools (for orders).

• Analytics and security services.

• Professional advisers (legal/accounting) and regulators where required by law.

We do not sell your personal information.

7) Overseas transfers

Some providers may store data outside Australia. We take reasonable steps to ensure they protect your information to standards comparable to the APPs.

8) Security

We use technical and organisational measures to protect your information. No method is 100% secure online.

9) Data retention

We keep data only as long as needed for the purpose collected or as required by law, then delete or de-identify it.

10) Your rights

You can request to access, correct, or delete your personal information (subject to legal exceptions). You can also object to or restrict certain processing and withdraw consent at any time.

Contact: admin@jhbooks.com.au

We’ll respond within a reasonable time.

11) Children

We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has provided personal information, contact us and we will delete it.

12) Data breaches

If a data breach is likely to cause serious harm, we will assess and notify you and the OAIC as required by the Notifiable Data Breaches scheme.

13) Complaints

If you have a privacy complaint, contact us at admin@jhbooks.com.au. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).

14) Changes to this policy

We may update this policy. The latest version will always be on this page.

JH Books / jhbooks.com.au

Last updated: 26 Oct 2025

JH Books is a registered Australian business.

ABN: 41 219 011 071

Contact: admin@jhbooks.com.au

Location: Brisbane, Queensland, Australia