Privacy Policy

JH Books respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how JH Books / Jonathan Hair (“JH Books”, “we”, “us” or “our”) collects, uses, stores and discloses personal information through jhbooks.com.au and other JH Books online services where this Privacy Policy is linked.

We handle personal information responsibly and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Depending on how you interact with JH Books, we may collect:

Contact information
Your name, email address and the contents of messages you send through our website, email or contact forms.

Newsletter information
Your name, email address, subscription preferences and information about your interaction with emails, including opens and link clicks.

Technical information
Your IP address, browser type, device information, pages viewed, timestamps, referral information, cookies and similar technical data.

Purchase information
Where products are available for direct purchase or pre-order, we may collect your name, email address, delivery address, order details and transaction information.

Payment information may be processed by third-party payment providers. JH Books does not store complete payment-card details.

Other information you provide
Information you voluntarily provide through surveys, competitions, promotions, forms, downloads or other interactive features.

We may collect personal information when you:

• Contact JH Books.
• Subscribe to a newsletter or mailing list.
• Purchase or pre-order a product.
• Complete a form on our website.
• Request or download content where information is required.
• Enter a competition, promotion or survey.
• Interact with our website or linked online services.

Some technical information may also be collected automatically through cookies, analytics tools and similar technologies.

We may use personal information to:

• Respond to enquiries.
• Provide products, downloads or services you request.
• Process and fulfil purchases and pre-orders.
• Send newsletters and promotional communications where appropriate.
• Provide customer service.
• Operate, maintain and improve our website.
• Understand how visitors interact with our website and content.
• Protect our website against fraud, misuse and security threats.
• Manage competitions, promotions and other reader activities.
• Maintain business and administrative records.
• Comply with applicable legal obligations.

We will not use personal information for unrelated purposes unless permitted or required by law.

Our website and third-party services may use cookies and similar technologies to:

• Keep the website functioning correctly.
• Remember preferences.
• Measure website traffic.
• Understand how visitors interact with our content.
• Improve website performance and user experience.

You can restrict or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

Third-party analytics providers may collect technical information in accordance with their own privacy policies.

JH Books may send newsletters, book announcements, release information, promotions and other marketing communications where you have subscribed or where we are otherwise permitted to contact you.

You can unsubscribe at any time by:

• Using the unsubscribe link contained in a marketing email; or
• Contacting admin@jhbooks.com.au.

Unsubscribing from marketing communications will not prevent us from contacting you where necessary to fulfil an order, respond to an enquiry or provide a service you have requested.

We may disclose personal information to third-party providers where reasonably necessary to operate JH Books, including providers that assist with:

• Website hosting and administration.
• Email and newsletter distribution.
• Ecommerce and order management.
• Payment processing.
• Product fulfilment and delivery.
• Analytics and website security.
• Cloud storage and business administration.
• Social-media and link-management services.
• Professional services such as legal or accounting advice.

We may also disclose information where required or authorised by law, including to courts, regulators or government authorities.

JH Books does not sell your personal information.

Our website and online profiles may contain links to third-party websites, retailers, social-media platforms, payment services or other external services.

These third parties operate independently from JH Books and have their own privacy practices.

JH Books is not responsible for how third-party websites or services collect, use or protect your personal information.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

Some third-party service providers used by JH Books may store or process information outside Australia.

The location in which information is processed may vary depending on the provider and the services being used.

Where Australian privacy law applies, JH Books will take reasonable steps to ensure that personal information disclosed overseas is handled appropriately and in accordance with applicable privacy requirements.

JH Books takes reasonable technical and organisational steps to protect personal information against:

• Misuse.
• Interference.
• Loss.
• Unauthorised access.
• Unauthorised modification.
• Unauthorised disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You provide information electronically at your own risk.

We retain personal information only for as long as reasonably necessary for:

• The purpose for which it was collected.
• Legitimate business and administrative requirements.
• Customer service and transaction records.
• Legal, accounting or regulatory obligations.

When personal information is no longer reasonably required, we may securely delete or de-identify it where appropriate.

You may contact us to request access to personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete or out of date.

You may request that we delete personal information we hold about you. We will consider such requests and delete information where reasonably practicable, unless we are required or entitled to retain it for legal, administrative, transactional or other legitimate purposes.

Requests should be sent to:

admin@jhbooks.com.au

We will respond within a reasonable period.

The JH Books website is intended for a general audience.

We do not knowingly seek to collect personal information from children who are unable to provide informed consent.

Where appropriate, consent from a parent or guardian may be required before personal information is collected from a child or young person.

If you believe a child has provided personal information to JH Books inappropriately, please contact us at admin@jhbooks.com.au so that we can review the matter and take appropriate action.

JH Books takes suspected data breaches seriously.

Where the Notifiable Data Breaches scheme applies, we will assess suspected eligible data breaches and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where required by law.

If you have a question or complaint about how JH Books has handled your personal information, please contact:

admin@jhbooks.com.au

Please provide enough information for us to understand and investigate your concern.

We will review privacy complaints and respond within a reasonable period.

Where the Privacy Act applies and you remain dissatisfied after raising your concern with us, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time to reflect changes to:

• Our website or services.
• Business practices.
• Technology.
• Third-party providers.
• Legal or regulatory requirements.

The latest version will be published on this website with the date of the most recent update.

JH Books

Website: jhbooks.com.au
Email: admin@jhbooks.com.au
ABN: 41 219 011 071
Location: Brisbane, Queensland, Australia

Last updated: 20 September 2026