THE AETHERIS SAGA

We accept returns within 14 days of delivery under the following conditions:

• The item must be unused and in original condition
• Returns are only accepted if the item is damaged, defective, or incorrect
• We do not accept returns for change of mind

Due to the nature of books and print-on-demand production, all sales are considered final unless the item arrives damaged or incorrect.

You may request a return or replacement if:

• The book arrives damaged
• You receive the wrong product
• There is a printing or binding defect

Minor cosmetic variations inherent to print-on-demand production do not qualify as defects.

To request a return or replacement, please contact us within 14 days of delivery at:

Email: admin@jhbooks.com.au

Please include:

• Your order number
• A brief description of the issue
• Clear photos showing the damage or defect

We will review your request and respond within 2–3 business days.

If your return is approved:

• You may receive a replacement copy or a refund, at our discretion
• Refunds are issued to the original payment method
• Approved refunds are processed within 5–10 business days

Original shipping costs are non-refundable unless the return is due to our error.

• If the item is damaged or incorrect, we will cover return shipping or provide a replacement without requiring the item to be returned
• For any approved return not caused by our error, return shipping costs are the responsibility of the customer

For all return and refund enquiries, contact:

JH Books

admin@jhbooks.com.au

www.jhbooks.com.au